About BCX
We bridge the gap between ambition and execution with world-class IT and ITES delivery.
Our Mission
Empower businesses with scalable, AI-driven customer engagement and technology solutions that drive measurable growth.
Our Vision
Become the most trusted offshore partner for IT, BPO and call centre services across multiple continents.
Our Values
Integrity, transparency, customer obsession and continuous improvement define how we work with every client.
Our Legacy
A 15+ year journey in IT, now carried forward by BharatCallX.
Our roots go back to RNS Informatics Pvt. Ltd., an IT company founded in 2009 that grew into a powerful and reputed name in the Indian IT industry. Over 17+ years, RNS Informatics delivered software, infrastructure and enterprise IT solutions to hundreds of clients — building deep expertise, a trusted reputation and a delivery culture that clients remembered long after the engagement ended.
RNS Informatics Pvt. Ltd. has since been formally closed, but its legacy lives on. BharatCallX (BCX) carries forward the same founding team’s experience, processes and client-first ethos — reimagined for the AI era. Where RNS built traditional IT and software, BCX delivers AI-powered contact centre, ITES and BPO services on modern, cloud-native and generative-AI stacks.
Same DNA. New technology. A continued commitment to UK-quality delivery from India.
Why BCX ?
Trusted software and BPO delivery for international clients.
In the Market Since 2009
More than 17 years of proven experience in IT, ITES, BPO and customer engagement solutions.
1000+ Projects Delivered
Successfully delivered over 1000 projects for clients in the UK, Europe, North America and India.
Latest Technology
We develop with modern stacks: microservices, cloud, AI, CTI, Salesforce and next-gen call centre tools.
Our Global Presence
Multi-nation offices and delivery centres to serve clients around the world.
India
Headquarters and primary delivery centre with bilingual English-Hindi operations and 24/7 support teams.
UK & Europe
Client-facing and onshore support operations for British and European businesses.
North America
Business development, account management and delivery coordination for US and Canadian clients.
Asia-Pacific
Regional delivery, multilingual support and campaign operations for APAC markets.
Middle East & Africa
Emerging market operations and support for clients across MEA regions.
Leadership & Team
Experienced professionals from contact centre, technology and outsourcing backgrounds.
